Money Movement
Interac e-Transfer® Request and Send
Step By Step – Without Screenshots: Request Funds Interac e-Transfer® Request is one of the methods available for you to load funds to your H&R Block Advantage Prepaid Mastercard®. This allows you to request the funds from any of your bank accounts ...
Visa Direct Request and Send
Step By Step – Without Screenshots: Request Funds Visa Direct Request and Interac e-Transfer® Request are two great means for you to load funds to your H&R Block Advantage Prepaid Mastercard®. This allows you to request the funds from any of your ...
How do I cancel my transfer?
Please see below the steps to cancel your transfer: via the Cardholder Portal Log in to the portal. Click on Transfers. Click on Transfer History. Locate the pending transfer and click Cancel under the Action column. Confirm the cancellation. The ...
How do I transfer funds out of my card?
Transfer to a Bank Account Using Visa Direct Please refer to the following article. Using Interac e-Transfers® Please refer to the following article.
Money movement failed or not going through
The most common reason for an e-transfer to fail is simply due to the fact that your security question contained an invalid character or too much character. However, the reasoning may not be identical for all failed transfers as you'll see below. ...
I’m not receiving my money transfer
For Transfers sent via Interac e-Transfers® Double check if you received any email asking you to approve the transfer. It may have landed in your spam/junk folder by mistake. If you do not see any email asking you to do so, keep an eye out for the ...