Popular Articles
What if I forget my password?
We understand that forgetting your password can be a common issue for cardholders. To reset your password, please visit the cardholder portal at http://hrblockadvantagecard.payaccount.io/. Click on the "forgot password" link and enter the username ...
Can I change my pin?
Unfortunately, the default PIN number cannot be changed.
What does 'suspend card' mean?
If you notice any unauthorized activity or are unsure about any transactions on your card, and you want to protect your current balance, you can simply go to your card's online portal and click on "suspend card". This action will temporarily block ...
Why is it that my card doesn't work on some websites when it works for others?
If a website or merchant accepts MasterCard, technically the card should work. However, not all merchants accept prepaid cards. Some are more flexible, while others have stricter policies. This depends on the payment system the merchant uses and the ...
What happens if I would like to return something I purchased with a Prepaid card?
Each merchant has a different return and refund policy. Therefore at the merchants discretion they could credit your Prepaid card, provide you a cash refund, or a store credit. In any case, keep your Prepaid card on you when making a return. The ...