Popular Articles
How do I cancel my Interac e-Transfer®?
Interac e-Transfer® cancellations require manual review and cannot be completed through the Advantage App or online portal at this time. To cancel an Interac e-Transfer®, please contact our support team by submitting a ticket or emailing us at ...
What are the features of the online card portal?
The online card portal (accessible here) is the gateway from which you can manage your account. Below are the tabs available to you and the features they provide you with. Dashboard This is your account's overview. On this page you can: View your ...
What happens if I would like to return something I purchased with a Prepaid card?
Each merchant has a different return and refund policy. Therefore at the merchants discretion they could credit your Prepaid card, provide you a cash refund, or a store credit. In any case, keep your Prepaid card on you when making a return. The ...
How do I suspend/unsuspend my H&R Block Advantage Prepaid Mastercard® using the Advantage App?
Suspending or freezing the H&R Block Advantage Prepaid Mastercard® allows you to prevent unauthorized use. You can suspend or unsuspend the H&R Block Advantage Prepaid Mastercard® at any time. To suspend your H&R Block Advantage Prepaid Mastercard®: ...
What if I forget my password?
We understand that forgetting your password can be a common issue for cardholders. To reset your password, please visit the cardholder portal at http://hrblockadvantagecard.payaccount.io/. Click on the "forgot password" link and enter the username ...